Shipping policy

Thank you for shopping with weekendworker.sg. Below are the details of our shipping and delivery process.

All orders are processed within 10 business days (excluding weekends and public holidays).
You will receive an email confirmation once your order has been received, and another notification when your order has shipped or is ready for pickup.

Local Delivery (Singapore):
- We currently offer standard local delivery within Singapore.
- Shipping charges are calculated at checkout based on the weight and size of your order.
- Estimated delivery time: 3–5 business days after dispatch.
Self-Collection (Pick-Up Option):
- Free in-store pickup is available at:
  333 Kreta Ayer, #02-34, Singapore 080333
- You will receive an email when your order is ready for collection.
- Pickup hours are by appointment only. Please email us at admin@byformation.studio to arrange a suitable time.

Once your order is shipped, you will receive a tracking link via email (if tracking is available).
Please allow 24–48 hours for the tracking information to become active.

If your package is delayed, missing, or damaged during transit, please contact us at admin@byformation.studio as soon as possible.
We are not responsible for delays caused by the courier or incorrect shipping information provided by the customer.

If your order arrives damaged, please contact us immediately with photographs of the packaging and product. We will evaluate and address the issue accordingly.
For lost parcels, we will assist you in liaising with the delivery provider but are not liable for replacements unless fault is determined on our end.

For any questions regarding shipping, delivery, or pickups, feel free to reach out to us at admin@byformation.studio.